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Job Summary:
McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their vehicle maintenance and repair needs, providing accurate estimates for services, and ensuring that all repairs are completed in a timely manner. This is a full-time, individual contributor role with opportunities for growth and advancement within our dealership.
Compensation & Benefits:
Competitive salary based on experience
Comprehensive benefits package including medical, dental, and vision insurance
Paid time off
401k retirement plan
Employee discounts on vehicle purchases and service
Ongoing training and development opportunities
Responsibilities:
Greet customers and assess their needs for vehicle maintenance and repairs
Listen to customer concerns and accurately record them for the service team
Review customer vehicles and provide detailed estimates for necessary repairs and services
Communicate with customers throughout the repair process, providing updates and addressing any concerns or questions they may have
Ensure that all repairs are completed in a timely and efficient manner
Work closely with the service team to ensure that customer vehicles are completed to the highest quality standards
Maintain up-to-date knowledge of all vehicle manufacturer warranties and service recommendations
Keep accurate records of customer interactions and completed services
Meet or exceed monthly sales and customer satisfaction goals
Requirements:
High school diploma or equivalent
Previous experience in an automotive service advisor role
Ability to work in a fast-paced environment and handle multiple tasks
Attention to detail and accuracy
Proficient in computer programs and systems
Must have a valid driver's license and a clean driving record
EEOC Statement:
McSweeney Auto is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
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